 Trending in Vacation Planning |
Happy Holidays everyone!! Can you believe it, this marks our 6th holiday season! We decided that since it is the giving time of the year City Concierge is going to give you a present of our own.
We are doing something that is unprecedented in the business world, but sssshhhhh it's a secret. We are going to give you a month free trial of our deluxe business partners package. This package is worth over $1053.00 annually. It includes full advertising privileges, top priority referrals, and even spots in our newsletter that goes out.
You must sign up and have your artwork in by Jan 15. You ads will start at the beginning of February for the busy Presidents' weekend. There is no obligation to continue your advertising. This is truly free. Space is limited so it is first come first serve.
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| Vacation Rentals by Owner |
It does seem that since 2007 when the economy got rough for the travel business, that vacation plans are made at the last minute. The change in expendable income means that trips are planned a week or even days before departure. "Last Minute Larrys" are not an ideal customer. Yes, we all take what we can get, but this customer expects to get a discount for a last minute booking, which clearly cuts the profit margin, and still demands as much or more service than the regular customer. Include in that, the telephone time when last minute availability for lodging, rental equipment or even reservations cannot be made online. That customer keeps dialing, until someone picks up. So you're losing business to your competitior.
Rather than ignore this customer for your regular higher paying customer, take this guest in with the help of some really good customer service, even when it is painful and costing you, you can convert them to one of your regulars.
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City Concierge was founded on the concept that booking travel to a resort should be easy and convenient. The customers that we speak with tell us that they like having all the services they need at one site.
It is confusing for a customer when they are faced with 100s of individual web sites just for lodging, then daunted with the rental equipment companies, special services and retail stores. At that point, with all things being equal, the business can only fight to get the customer with price, and that builds customers that are always looking for a bargain, not quality and service.
At City Concierge, we don't fight to gain a customer by price. We never undercut the our business partners - suppliers, but instead provide service, knowledge and ease to make planning and booking a reservation, and all the services that go with it, truly simple. |
| City Concierge Advertising |
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